Contact information

If you have any questions, please contact our support team.

Read FAQ and try the troubleshooting tips before you reach out.

To reduce back-and-forth, provide all the details in one go when you reach out, e.g. what is not working, what have you tried already, include video/photos as much as possible.

For any inquiries or feedback, please don't hesitate to contact us. We're here to help!

Email: service@joyloopy.com
Website: www.joyloopy.com
Facebook: https://www.facebook.com/people/Joyloopy/61587467252167/

Merchant Name:EAGLE CREATIVE INTERNATIONAL TECHNOLOGY (HONG KONG)LIMITED

Adress:Room 803B, 8/F, West Coast International Building, 290-296 Un Chau Street, Cheung Sha Wan, Kowloon, Hong Kong

Our customer service team will respond to your message within 24 hours.